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Privacy Statement

Privacy Notice


Here at Kettering Motorist Centre, we take privacy seriously and will only use your personal information in the administration of the services you require.

Kettering Motorist Centre will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which we require to provide service to you.

Why we need it
We need to know your basic personal data in order to provide you with car repair services. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with it
All the personal data we process is processed and stored by our staff in the UK. No 3rd parties have access to your personal data unless the law allows them to do so or in order to carry out the work on your vehicle. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found upon request by contacting reception.

How long we keep it
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

Our Data Protection Officer is Tim Hartley and you can contact him at 01536 410142


Cookie Policy

Cookie Information

What is a cookie?

A cookie is a piece of data that is stored by a website within an internet browser. This data is then sent back to the same website by the browser. Cookies act as a reliable device for websites to remember things that an internet browser has done in the past – this includes clicking particular buttons, log in details, or having read pages on that site previously.

Typically, a cookie contains information such as the domain from which the cookie has come from, a value which is usually a random unique number as an identifier and the lifetime (expiry) of the cookie.

What will a cookie do for me?

Almost every website that offers advanced features - such as online ordering and custom content -utilises cookies.

ketteringmotoristcentre.co.uk also uses Google Analytics to help us improve your future experience of the site. This allow us to see which pages on or site are the most popular, allowing us to ensure that any content on these pages is kept up to date as a priority.

Turning off, disallowing, disabling or deleting cookies

Majority of internet browsers will provide an option to disallow cookies. You can usually find out how to do this in the help menu of your browser.

Cookies can also be deleted by using your internet browser – however make sure to disallow cookies first, otherwise they will be reapplied the next time you visit a website.


List of the different types of cookies used by ketteringmotoristcentre.co.uk:

Cookie Type Cookie Name Description Purpose
Session cookied-enabled Cookie Settings Allow us to determine whether you have your general cookie settings enabled or disabled
Persistent __utma Google Analytics Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports.
Persistent __utmb Google Analytics See above
Session __utmc Google Analytics See above
Persistent __utmz Google Analytics See above
Contact UsCall Us 01536 410142